Returns

Banana Skate Classic Boots and other items: we will change/repair the items that are still within the first month after it purchase, as long as the product hasn’t been externaly modified. If the article has been mounted on a plate or it has been used, it will be repaired.

Custom boots: Please, have in consideration that there isn’t a reimboursement or remplacement of the boots that have been made by previous order because the Custom Boots you order are handcrafted specifically for you. We repair the damage in the boots if it has been made during the process of the manufacturation.


Warranty

Banana Skates Boots are covered with a 12-months warranty since the date of the purchase against the damage of the materials and manufacturation. The warranty doesn’t cover the normal use of the skates. The items that aren’t covered by the warranty include:

– Each part of the boot that has been part of an accident. If the boots have suffered any crash and some part of them are scratched or broken, the warranty won’t cover it.
(If the boots have some problem, and you think that is due to the manufacturation, we will be willing to help you to solve the problem as soon as possible.)

– If you bought a product and had any problem, please, contact us with the following information:

– A copy of the invoice of the purchase.

– A picture of the problem. Please, indicate with circles or arrows. In order to identify the problem and the solution as soon as possible.

– Your name, address, phone number and email address.

– Detailed information about for how long you have had the boots, what were you doing with the skates when you had the problem, and any other useful information to learn about it, so we could solve the problem for you and for future costumers.


Shipping Info

Banana Skates works with different delivery enterprises to maximaze your experience, you decide which one you want to send you your order, adjusting it to your comfort:

DELIVERY FEES TIME
NATIONAL* (spain) 10.89€ 24/48h
EUROPE (G1): Austria, Belgium, Denmark, France, Germany, Holland, Italy, Luxembourg, Poland, United Kingdom, Czech Republic and Switzerland. 26.62€ 3-7 days
EUROPE (G2): Bulgaria, Estonia, Finland, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovak Republic, Romania and Sweden. 37.51€ 3-7 days
USA / CANADA 48.4€ 5-7 days
SOUTHAMERICA: 65.34€ 5-7 days
OTHER OPTIONS:
SATURDAY +3€
150cm to 200cm +2€

ORDINARY DELIVERY FEES

100g

+100g

1kg

NATIONAL

6€

6€

9€

EUROPE (G1): Austria, Belgium, Denmark, France, Germany, Holland, Italy, Luxembourg, Poland, United Kingdom, Czech Republic and Switzerland.

6€

9€

18€

EUROPA (G2): Bulgaria, Estonia, Finland, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovak Republic, Romania and Sweden.

6€

9€

18€

EE.UU. / CANADA

9€

15€

25€

SOUTHAMERICA

9€

15€

25€

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